Rights and Responsibilities for Reporters, Moderators and Mentors in CPNN These guidelines are designed to make possible the growth of CPNN to include hundreds of sites and thousands of moderators in all languages and parts of the world, communicating for the most part only by e-mail with thousands of reporters. The guidelines are designed to share the work of keeping the sites up-to-date so that the burden does not fall on only a few people and so that as many people as possible take "ownership" in the system. Since as far as we know, there is no precedent for these guidelines, it is expected that they will continue to evolve on the basis of experience as CPNN grows.
	A. Rights of Reporters 1) to be treated with respect and encouragement, since reporters are the key to the growth of CPNN. Reporters can later become moderators and eventually take responsibility for existing and new CPNN sites 2) to receive a rapid response to a submitted article, certainly within a few days 3) to receive a thorough analysis of their article, objective and transparent - standardized according to the rules of the game and the peace keys 4) to maintain their own personal language and style in the article, rather than having it rewritten by a moderator or mentor 5) to receive a rapid response to the submission of a revised article, at least within 1-2 days 6) to be free from any additional demands that were not made by the moderator or mentor in the initial round of correspondance 7) to have the article put on-line promptly as soon as the moderator, mentor and reporter can agree that it meets the rules of the game 8) right to appeal in case of a disagreement with the moderator; write to
	B. Rights of Moderators 1) to receive a minimum amount of e-mail associated with their work, preferably only one general e-mail per week, and a minimum of e-mails needed for correspondence on a new article with the reporter and mentor. 2) to be free to accept a new article as moderator only when they have the time free to do so and the article appeals to them. Moderators may take "vacations" for long periods, if necessary, by not taking on new articles. In any case moderators are not expected to work more than three hours a week. 3) to receive rapid responses to questions and rapid feedback from a mentor 4) to be able to disagree with a mentor on the oversight of the moderating process, in which case there must be appeal procedure. 5) to decide that the moderating process on an article can be terminated when the reporter has not responded to repeated e-mails for two weeks 6) to retire from the process of moderating a particular article for any reason, in which case the coordinator must find another moderator rapidly
	C. Responsibilities of Moderators (corresponding to rights of reporters) 1) to treat reporters with respect and encouragement 2) to reply to the reporter within one day of agreeing to moderate an article (note that several days may have elapsed already while a moderator was being sought for the article) and to copy moderating correspondence to the CPNN coordinator who keeps track of the process. 3) to provide a thorough analysis of the article that is objective and transparent, based on the rules of the game and the peace keys - and to copy this to the mentor at the same time it is sent to the reporter. 4) to refrain from rewriting an article, letting the reporter maintain his/her own language and style, insisting on the need for clarity (CPNN articles should be understandable by schoolchildren) but allowing a diversity of personal styles (the more different personal styles on CPNN, the more it will be appealing to readers and comfortable for new reporters to send in their own article). 5) to respond to a revised report within 2 days of receiving it, again with a copy to the mentor at the same time it is sent to the reporter 6) to refrain from making any additional demands on the reporter that were not made in the initial round of correspondence, and to proceed, immediately, if the reporter's response is adequate, to submission of the article for publication 7) to send the article immediately, once it is adequately revised, to the reporter, mentor and coordinator with the final text, title, name of author and moderator, discussion question, and names of 1-3 peacekey(s) promoted
	D. Responsibilities of Mentors 1) to follow the correspondence of moderators for which they are responsible, reminding them to send the mentor copies of all correspondence with the reporter, including copies of the reporters's e-mails as well as their own 2) to treat moderators with the same respect and encouragement that reporters are treated, because moderators are the heart and soul of CPNN, and to help them develop their moderating skills 3) to provide rapid responses to questions and rapid feedback to their moderators 4) to make suggestions to moderators based solely and transparently on the rules of the game, peace keys and these guidelines and to respect that each moderator will speak with their own personal language and style 5) in case the mentor feels strongly that the moderator's comments to the reporter were insufficient, the mentor should contact both of them immediately with the any additional demand so that it can be incorporated in the first round of revision 6) to recommend moderators for a "diploma" as soon as they have successfully dealt with the full range of challenges that normally arrive at CPNN and to encourage them at that point, if they so desire, to shift their task from moderating to mentoring of newcomer moderators Back to Workflow